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How to Start a Charge

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Start charge screen on EVgo app

EVgo App

  1. Open the app and the map should pull up your location automatically. If it doesn’t, search for the name of the charger.

  2. Select the right connector for your EV (CCS, CHAdeMO or Tesla).

  3. Remove the connector from its holster and plug it into your EV’s charge port. (*Listen for the click!*)

  4. Tap “Start Charging” in the app.

  5. When you’re ready to end your session, tap “Stop” on the charger screen, then unplug the connector.

Don't have the app?

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How to charge in 30 seconds

Driver FAQs

If you can't find what you're looking for, please call the EVgo Charging Crew at 877-494-3833.

For support at a Pilot Flying J location, call 877-856-7873.

Tesla autocharging at an EVgo station

No Tapping, No Cards, Just Plug in and Charge

With EVgo Autocharge+, drivers with eligible vehicles can start a charge simply by plugging in, no extra steps needed. Great for EV owners and long-term renters, Autocharge+ works with most CCS-compatible models, including Tesla if you have a CCS Combo 1 Adapter.

Learn More Learn more about EVgo Autocharge